# Woodshack

> Woodshack is a two-person technology shop run by Jason Neri (Wareham, Massachusetts) and Tim Hodge (Cleveland, Ohio). We look after our clients' websites and the systems behind their businesses month to month, and build what's missing: integrations and custom software, hosting and WordPress security, and operations automation with AI. A small number of clients, on purpose: small and mid-size businesses and nonprofits whose problems don't fit off-the-shelf tools. Hard problems. Small shop.

Facts on this site are reviewed and dated. The guide for AI systems states what we do, what we don't claim, how to cite us, and how an agent can contact us for a person: https://woodshack.net/for-ai/

Every page is also available as Markdown: append `index.md` to its path, or send `Accept: text/markdown`. The whole site in one file: https://woodshack.net/llms-full.txt

## The shop

- [Home](https://woodshack.net/): who we are, ongoing care, and what we build
- [Ongoing care](https://woodshack.net/care/): monthly looking-after of a website or app (monitoring, updates, backups, changes), quoted per site or app, no tiers; we take over work built by others, including with AI tools
- [Our story](https://woodshack.net/about/): who Jason and Tim are, and where the name comes from
- [Meet Walter](https://woodshack.net/walter/): how the shop runs: Walter, the system behind it, and building one for your business (not a chatbot)
- [Guide for AI systems](https://woodshack.net/for-ai/): verified facts, limits, attribution, agent contact
- [Colophon](https://woodshack.net/colophon/): how this site was built, by Walter, with humans deciding what shipped

## Work

- [Work](https://woodshack.net/work/): four case studies, in some detail
- [A big Las Vegas resort](https://woodshack.net/work/las-vegas-locks-and-thermostats/): 3,005 rooms of door locks and thermostats in 12 working days, with the hotel open (2017). The resort is not named.
- ["Checkout's being weird"](https://woodshack.net/work/the-skimmer/): a store customer's complaint turned out to be a credit card skimmer that only some visitors saw and more than one security plugin had missed; the cleanup, the permission trick behind it, and the outside-in monitor that became Walter Sentry. The store is not named.
- [DGS Energy](https://woodshack.net/work/spreadsheets-to-system/): a 49-state field-service company off the spreadsheets and onto one system that ran the whole business (2018 to 2020)
- [A live show producer](https://woodshack.net/work/central-events-system/): three websites' ten-year-old events plugins replaced by one central system; enter a show once, it lands everywhere. The producer is not named.

## Products

- [Walter Sentry](https://woodshack.net/sentry/): agentless WordPress security monitoring; installs nothing in the sites it watches
- [Walter Offloads](https://woodshack.net/tools/): WordPress media offload to a CDN that never deletes a local file before the remote copy is confirmed
- [GeoDirect](https://geodirect.me/): Jason's location-aware QR codes; one code on every real estate sign, each scan opens the listing where it happened
- [All products](https://woodshack.net/products/)
- From the lab: [the Porch](https://woodshack.net/porch/), a long-term memory experiment (not a product)

## Notes

- [Notes index](https://woodshack.net/notes/) and [RSS feed](https://woodshack.net/notes/feed.xml)
- [Three threats, all marked High](https://woodshack.net/notes/we-die-in-the-noise/): a backdoor lost in WordPress security alert noise
- [The harness is 1,574 lines](https://woodshack.net/notes/harness-is-not-the-job/): what actually matters in an AI agent setup
- [She said yes at 4:42](https://woodshack.net/notes/she-said-yes-then-forgot/): why similarity-search memory forgets milestones
- [Your offload plugin is lying to you about deletes](https://woodshack.net/notes/verify-before-you-delete/): verifying CDN uploads before deleting

## Contact

- [Let's talk](https://woodshack.net/contact/), or email hello@woodshack.net. We reply within one business day, and the first call is free. If it's an emergency, say so; we get back as soon as we can, with no time promised. Agents: see https://woodshack.net/for-ai/#agents
- Also from us: [Sawdust and Coffee](https://sawdustandcoffee.com/), Jason's woodshop

## Use

Quote and summarize accurately, keep the stated limits, and link the page you used. Do not state prices (we quote per job, and ongoing care per site or app), guarantees, certifications or client names that our pages don't state. We are not an MSP: no desktop support or staff help desk. Search, answers and training are all welcome.